[{"data":1,"prerenderedAt":82},["ShallowReactive",2],{"$fCjvfahHlCpM4N7PtYyRhx-3F5nGGzQtYEQFlwEtBBn4":3,"$fgGpcmMruo6TMQJxznk5nf1eKETMXqIT4gThpSNXjC4M":34},{"_id":4,"name":5,"subclass":6,"slug":7,"category":8,"type":9,"description":10,"officialUrl":11,"sections":12,"__v":33},"69e1a26f403a1dad6f45930b","Carer visa","836","carer-836","Family","Permanent","Allows individuals already in Australia to stay permanently to care for a relative with a long-term medical condition.","https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fgetting-a-visa\u002Fvisa-listing\u002Fcarer-836",[13,17,21,25,29],{"title":14,"content":15,"_id":16},"Overview","From 23 July 2025, applicants for Other Family subclasses 114, 115, 116, 835, 836 and 838 can import their paper application into ImmiAccount. Some existing applications made outside of Australia before 25 June 2020 cannot be imported into ImmiAccount.\nFor more information, see [Update to ImmiAccount - new online services for paper-based Child, Other Family, Former Residents, and New Zealand Citizen Family Relationship visa applications](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fnews-media\u002Farchive\u002Farticle?itemId=1338).\n\n#### Stay\n\nPermanently\n\n#### Cost\n\nFrom AUD2,175.00\n\n#### Processing times\n\nFor an indication of processing times for this visa, use the [visa processing time guide tool](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002F_layouts\u002F15\u002FFIXUPREDIRECT.ASPX?WebId=1057a7be-45e1-4b08-af28-b81c4827a08c&TermSetId=a76074c9-979d-4db3-adcc-34af89495da2&TermId=8d21fa49-19a7-4d58-8bb0-31134b271c2b). This will show the processing times for recently decided applications. It is a guide only and not specific to your application.\n\nFor more information, see [Other Family Visa Queue](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fgetting-a-visa\u002Fvisa-processing-times\u002Ffamily-visa-processing-priorities\u002Fother-family-visas-queue-release-dates)\n\n#### With this visa you can\n\n-   stay in Australia indefinitely\n-   work and study in Australia\n-   enrol in Australia's public healthcare scheme, [Medicare](https:\u002F\u002Fwww.humanservices.gov.au\u002Findividuals\u002Fmedicare)\n-   sponsor your relatives to come to Australia\n-   travel to and from Australia for 5 years\n-   attend free English language classes provided by the [Adult Migrant English Program](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fsettling-in-australia\u002Famep\u002Fabout-the-program), if eligible\n-   apply for [Australian citizenship](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fcitizenship\u002Fbecome-a-citizen), if eligible.\n\n[See all conditions](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Falready-have-a-visa\u002Fcheck-visa-details-and-conditions\u002Fsee-your-visa-conditions?product=836)\n\n[Check your eligibility](#Eligibility)\n\n#### You must\n\n-   be in Australia when you apply for the visa and when we decide your application\n-   be a carer for your Australian relative who needs care or a member of their family who lives with them and needs care and who has no reasonable access to care in Australia\n-   be sponsored by an eligible sponsor\n\n#### Help with your visa\n\nIf you are getting help with your visa, before you pay someone, read information on [Who can help with your visa application](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fwho-can-help-with-your-application\u002Foverview).\n\n* * *\n\n### Process\n\n![Process Map](\u003C\u002FVisa-subsite\u002FPublishingImages\u002Fprocess graphic.jpg>)","69e1a26f403a1dad6f45930c",{"title":18,"content":19,"_id":20},"About this visa","[With this visa you can](#aboutVisa-index-0)\n\n[How long you can stay](#aboutVisa-index-1)\n\n[Include family](#aboutVisa-index-2)\n\n[Cost](#aboutVisa-index-3)\n\n[Apply from](#aboutVisa-index-4)\n\n[Processing times](#aboutVisa-index-5)\n\n[Your obligations](#aboutVisa-index-6)\n\n[Visa label](#aboutVisa-index-7)\n\n* * *\n\n## With this visa you can\n\n-   stay in Australia indefinitely\n-   work and study in Australia\n-   enrol in Australia's public healthcare scheme, [Medicare](https:\u002F\u002Fwww.humanservices.gov.au\u002Findividuals\u002Fmedicare)\n-   sponsor your relatives to come to Australia\n-   travel to and from Australia for 5 years\n-   attend free English language classes provided by the [Adult Migrant English Program](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fsettling-in-australia\u002Famep\u002Fabout-the-program), if eligible\n-   apply for [Australian citizenship](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fcitizenship\u002Fbecome-a-citizen), if eligible.\n\nThis visa lets you stay in Australia to provide care to someone with a long-term medical condition who does not have reasonable access to care options in Australia. The person you care for must be your Australian relative who needs care, or your relative's family member who lives with them and needs care.\n\n### Travel to and from Australia for 5 years\n\nYou can travel to and from Australia as many times as you want for 5 years from the date we grant this visa. This is as long as the travel facility on this visa remains valid.\n\nIf you want to travel after the initial 5-year travel facility:\n\n-   you will need to apply for and be granted a [Resident Return (RRV)](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fgetting-a-visa\u002Fvisa-listing\u002Fresident-return-visa-155-157) so that you can re-enter Australia as a permanent resident\n-   you might also want to consider Australian citizenship. If you become an Australian citizen, you don't require a visa to enter Australia. You will need to apply for an Australian passport and use it to leave and re-enter Australia. See more about eligibility requirements and current processing times for [Australian citizenship](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fcitizenship\u002Fbecome-a-citizen)\n\nTo see when your travel facility ends, use [VEVO](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Falready-have-a-visa\u002Fcheck-visa-details-and-conditions\u002F).\n\n## How long you can stay\n\nThis is a permanent visa. It lets you stay in Australia indefinitely.\n\nFor citizenship purposes, your permanent residence starts on the day we grant the visa.\n\n## Include family\n\nYou can include in your application when you apply. \n\nFamily members who apply for the visa must meet our [health](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Fhealth) and [character](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Fcharacter) requirements.\n\n## Cost\n\nThis visa costs from AUD2,175.00 for the main applicant. There is also an additional charge for each family member who applies with you.\n\nYou pay for this visa in 2 parts called instalments.\n\nPay the first instalment when you apply. Pay the second instalment when we ask you to.\n\nYou might also have to pay other costs for each applicant for [health checks](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Fhealth),  and .\n\nUse the [Visa Pricing Estimator](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fvisa-pricing-estimator?visa=836) to work out what your visa will cost. The estimator does not take into account the second instalment or other costs.\n\nWe might consider reducing your second instalment to nil if you can show us that paying the second instalment is likely to cause you or the person you are caring for severe financial hardship.\n\nWe will not reduce the second instalment for anyone applying for the visa with you.\n\nSend your request to us in writing.\n\n## Apply from\n\nYou must be in Australia when you apply and when we decide your application.\n\n## Processing times\n\nThe demand for Other Family visas is greater than the number of places available each year. As a result, processing times for these applications can be lengthy.\n\nFor an indication of processing times for this visa, use the [visa processing time guide tool](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fgetting-a-visa\u002Fvisa-processing-times\u002Fglobal-visa-processing-times). This will show the processing times for recently decided applications. It is a guide only and not specific to your application.\n\nYour application might take longer to process if:\n\n-   you do not fill it in correctly\n-   you do not include all the documents we need or we need more information from you and\u002For\n-   your information takes longer than usual to verify.\n\nWe can't process your application if you don't pay the correct visa application charge. We will notify you if this is the case and if necessary return your application.\n\nApplications for this visa are subject to .\n\nLearn more about the [Other Family Visa](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fgetting-a-visa\u002Fvisa-processing-times\u002Ffamily-visa-processing-priorities\u002Fother-family-visas-queue-release-dates) queues and [processing priorities](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fgetting-a-visa\u002Fvisa-processing-times\u002Ffamily-visa-processing-priorities).\n\nThe [Reports on Migration Programs](https:\u002F\u002Fwww.homeaffairs.gov.au\u002Fresearch-and-statistics\u002Fstatistics\u002Fvisa-statistics\u002Flive\u002Fmigration-program) have further information on Migration Program outcomes against planning for each migration program year.\n\n## Your obligations\n\nYou and your family members must obey all Australian laws.\n\n## Visa label\n\nWe will digitally link your visa to your passport. You will not get a label in your passport.","69e1a26f403a1dad6f45930d",{"title":22,"content":23,"_id":24},"Eligibility","## Be a carer\n\nAmong other things, you must be willing and able to provide ongoing substantial care and continuing support or assistance to your Australian relative who needs care or their family member who lives with them and needs care.\n\nTo show this, you should fully understand your Australian relative or their family member's medical condition and what their care needs are.\n\n* * *\n\n## Have a sponsor\n\nYou must be sponsored by an eligible sponsor. \n\nWe must approve the sponsorship.\n\n* * *\n\n## Hold or have held a substantive visa\n\nYou must:\n\n-   hold any substantive visa, except a Transit visa (subclass 771), or\n-   have held any substantive visa except a subclass 771 and made a valid application for a subclass 836 visa within a certain time\n\n* * *\n\n## Meet the health requirement\n\nYou and any family members who apply for the visa with you must meet our [health requirement](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Fhealth).\n\n* * *\n\n## Meet the character requirement\n\nYou, and family members aged 16 years and over who apply for the visa with you, must meet our [character requirement](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Fcharacter).\n\nWe might also ask that other family members meet the requirement.\n\n* * *\n\n## Have paid back your debt to the Australian government\n\nIf you or any family member owes the Australian Government money you or they must have paid it back or have a formal arrangement to pay it back.\n\n* * *\n\n## Not have had a visa cancelled or a previous application refused\n\nWe will consider your immigration history when we make a decision on your application, which means you might not be eligible for this visa if you have had a visa cancelled or refused.\n\nIn some circumstances you may still apply for a permanent visa if you have had a visa cancelled or an application refused, see [Limitations on applications in Australia](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F1026i.pdf).\n\nIf applying for a visa from outside Australia, see [Can I go to Australia](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fentering-and-leaving-australia\u002Fentering-australia\u002Fcan-i-go-to-australia\u002Fre-entry-ban).\n\nIf you want immigration assistance, see [Who can help with your visa application](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fwho-can-help-with-your-application\u002Foverview).\n\n* * *\n\n## Sign the Australian values statement\n\nIf you are 18 years of age or older, you must:\n\n-   have read, or had explained to you, the [Life in Australia](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Faustralian-values) book\n-   sign an [Australian Values Statement](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Faustralian-values) that confirms you will respect the Australian way of life and obey Australian laws\n\n* * *\n\n## Best interests of the child\n\nWe might not grant this visa if it is not in the best interests of an applicant under 18.\n\n* * *\n\nMeet all these criteria? Check how to apply in our [step by step](#HowTo) guide.","69e1a26f403a1dad6f45930e",{"title":26,"content":27,"_id":28},"How to apply","Step 1\n\nBefore you apply\n\nCheck your passport. If you need help with your application, get someone to act on your behalf.\n\n#### Get help with your application\n\nOnly some people can help you with your application. If you appoint someone to give you immigration assistance they must be:\n\n-   a [registered migration agent](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fwho-can-help-with-your-application\u002Fusing-a-migration-agent)\n-   a [legal practitioner](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fwho-can-help-with-your-application\u002Fusing-a-legal-practitioner), or\n-   an [exempt person](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fwho-can-help-with-your-application\u002Fexempt-person).\n\nYou can appoint anyone to [receive documents](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fwho-can-help-with-your-application\u002Fauthorised-recipents) on your behalf relating to your visa matter.\n\n#### Organise a Bupa medical certificate\n\nYour Australian relative who needs care or their family member who lives with them and needs care must be assessed by and get a medical certificate from [Bupa Medical Visa Services](http:\u002F\u002Fwww.bupamvs.com.au\u002F). The certificate must include a statement that the person has a medical condition and requires a certain amount of care for this.\n\nWe won't accept the visa application unless we have evidence this process has at least begun.\n\nStep 2\n\nGather your documents\n\nProvide evidence to support your application.\n\n#### Provide accurate documents\n\nProvide accurate information. See what happens if you [cannot prove your identity or do not provide true information.](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Fproviding-accurate-information)\n\n#### Identity documents\n\nWe need proof of your identity. If you cannot prove your identity:\n\n-   we will refuse your visa application\n-   we might not grant you another visa for 10 years\n-   we might not grant any family members you listed on your application a visa for 10 years\n\nProvide the pages of your current passport showing your photo, personal details, and passport issue and expiry dates.\n\nAlso provide:\n\n-   a national identity card, if you have one\n-   proof of change of name\n\nDocuments that prove a change of name include:\n\n-   a marriage or divorce certificate\n-   change of name documents from an Australian Registry of Births, Deaths and Marriages, or the relevant overseas authority\n-   documents that show other names you have been known by\n\n#### Bupa medical certificate\n\nProvide a medical certificate from [Bupa Medical Visa Services](http:\u002F\u002Fwww.bupamvs.com.au\u002F) that includes a statement that your Australian relative needs care or their family member who lives with them needs care because of a medical condition.\n\nIf your Australian relative who needs care or their family member who lives with them and needs care has begun the assessment process but have not yet been assessed, give us a letter from Bupa Medical Visa Services confirming this.\n\nWe will not accept the visa application unless we have evidence this process has at least begun.\n\nYou must also give us written evidence that your Australian relative who needs care or their family member who lives with them and needs care does not have reasonable access to care in Australia.\n\n#### Character documents\n\nProvide Australian  if you have spent a total of 12 months or more in Australia in the last 10 years since you turned 16. We only accept complete disclosure National Police Certificates issued by the [Australian Federal Police](https:\u002F\u002Fwww.afp.gov.au\u002Fwhat-we-do\u002Fservices\u002Fcriminal-records\u002Fnational-police-checks). We do not accept standard disclosure certificates or national police certificates issued by Australian state or territory police. For immigration purposes, Australian police certificates are valid for 12 months from the date of issue.\n\nAlso provide:\n\n-   an overseas police certificate from [every country](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fcontact-us\u002Foffices-and-locations\u002Flist), including your home country, where you spent a total of 12 months or more in the last 10 years since you turned 16\n-   military service records or discharge papers if you served in the armed forces of any country\n\nComplete and provide the following forms:\n\n-   [Form 80 Personal particulars for assessment including character assessment](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F80.pdf)\n-   [Form 1221 Additional personal particulars information](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F1221.pdf)\n\n#### Tell us you are getting help\n\nTo nominate someone to:\n\n-   receive your correspondence, use [Form 956A Appointment or withdrawal of an authorised recipient](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F956a.pdf)\n-   provide immigration assistance, use [Form 956 Appointment of a registered migration agent, legal practitioner or exempt person](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F956.pdf).\n\nSend written notification or your forms with your paper application.\n\n#### Dependants under 18 documents\n\nFor every dependent under 18 years old who is applying with you, provide:\n\n-   identity documents\n-   proof of your relationship with them, like a birth or marriage certificate\n-   character documents, if applicable\n\n#### Parental responsibility documents\n\nYou must get consent for any applicant under 18 years of age to migrate to Australia from anyone who:\n\n-   as a legal right to decide where the child lives and\n-   is not coming to Australia with the child\n\nThey must complete either:\n\n-   [Form 1229 Consent form to grant an Australian visa to a child under the age of 18 years](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F1229.pdf)\n-   a statutory declaration giving their consent for the child to migrate to Australia on this visa.\n\nInclude an identity document that shows the signature and photo of the person who completed the form or declaration, such as a passport or drivers licence.\n\nAlternatively, you can show us:\n\n-   an Australian court order that allows your child to migrate to Australia, or\n-   that the laws of your home country allow them to migrate\n\n#### Dependants over 18 documents\n\nTo include your child who is over 18 in your visa application, they must be:\n\n-   over 18 years of age but not yet turned 23, and dependent on you or your partner, or\n-   over 23 years of age and unable to earn a living to support themselves due to physical or cognitive limitations and dependent on you or your partner.\n\nIf your child is likely to turn 23 while your application is being processed, you will need to provide evidence they are dependent on you due to disability.\n\nProvide:\n\n-   identity documents\n-   documents about their other relationships, if applicable\n-   character documents \n\n#### Proof of dependency\n\nYou need to prove that this person is dependent on you. Provide:\n\n-   proof of your relationship with the dependent such as a birth certificate or adoption papers\n-   a completed [Form 47a Details of a child or other dependent family member aged 18 years or over](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F47a.pdf)\n-   proof of financial dependency such as bank statements, money transfers and rent receipts\n-   If the child is aged 23 or is likely to turn 23 while your application is being processed, you must also provide a report from a qualified medical practitioner that states they are dependent on you or your partner due to the total or partial loss of their bodily or mental functions\n\n#### Partner documents\n\nProvide:\n\n-   identity documents\n-   character documents\n-   documents about , if applicable\n\nProvide either:\n\n-   your current marriage certificate, or\n-   proof you have been in a de facto relationship with your partner for at least 12 months before you apply, except in limited circumstances\n\nDocuments that prove your de facto relationship could include:\n\n-   joint bank account statements\n-   billing accounts in joint names\n-   joint leases or mortgages\n-   documents that show your partner lives or has lived at the same address as you\n\n#### Photographs\n\nProvide 4 recent photos (45mm x 35mm) of anyone included in the application.\n\nPhotographs must be:\n\n-   45mm x 35mm\n-   less than 6 months old\n-   good quality colour. We don't accept laser copies\n-   a full-face view of your head and shoulders\n-   taken against a plain light-coloured background\n\nYou can wear untinted prescription glasses. If you wear a head covering for religious reasons, you can show only your face.\n\n#### Prepare your documents\n\n#### Translate\n\nHave all non-English documents translated into English.\n\nProvide original copies and translated documents in your application. \n\nTranslators in Australia must be accredited by the [National Accreditation Authority for Translators and Interpreters](http:\u002F\u002Fwww.naati.com.au\u002F).\n\nTranslators outside Australia do not have to be accredited. But on each translation, they must include their:\n\n-   full name\n-   address and telephone number\n-   qualifications and experience in the language they are translating\n\nThese details must be in English.\n\n#### Certify\n\nDo not certify police certificates. You need to send us the originals.\n\nHave all other documents . This includes:\n\n-   non-English documents\n-   English translations\n\n#### Keep\n\nKeep a copy of your completed application.\n\n#### Send\n\nSend us:\n\n-   original police certificates\n-   certified copies of all other documents\n-   as much information as possible to help us decide on your application\n-   each document only once, even if you are using to show more than one thing\n-   all documents with your application, if you can\n\nStep 3\n\nApply for the visa\n\nYou must apply for this visa on paper. You must be in Australia, but not in , when the application is submitted and when we decide on your application.\n\n#### Provide accurate information\n\nProvide accurate information. See what happens if you [can't prove your identity or don't provide true information](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Fproviding-accurate-information).\n\n#### Apply on paper\n\nComplete and submit with your other documents [Form 47OF Application for migration to Australia by other family members](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F47OF.pdf).\n\nThe forms must be completed in English. \n\nPay for the application before it is submitted using the online portal payment function in [ImmiAccount](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fapplying-online-or-on-paper\u002Fonline). Include evidence the application is paid for with your application. For other payment options see [how to pay](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fapplying-online-or-on-paper\u002Fonline\u002Fhow-to-pay).\n\nApplications for this visa can't be submitted in person. Send the application by post or courier to the Child and Other Family Processing Centre in Perth at the address on the form. Include all required documents and forms with your application. \n\nIf any of the above steps are incomplete, your application may be invalid. We do not process invalid applications. We will notify you if this is the case, and if requested, return your application.\n\nDo not send original documents with your application, only send [certified copies](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fapplying-online-or-on-paper\u002Fon-paper\u002Fcertified-copy). Keep a copy of your completed application for your own records, including any supporting documents.\n\nStep 4\n\nAfter you apply\n\nWe will let you know when we have received your application. There are other things you need to know and might have to do.\n\nIf you did not give us the Bupa medical certificate when you applied, you should give it to us within 3 months of applying. If we don't have the medical certificate by the time we decide on your application, we will not grant you the visa.\n\n#### Importing your paper application\n\nAfter you or someone else has submitted your paper application, import it into your ImmiAccount. You can do this after you get your acknowledgement letter.\n\nImporting your application into ImmiAccount gives you access to online services, making it easier to manage your application.\n\nYou can use our online services in ImmiAccount to:\n\n-   attach supporting documents to your application\n-   view messages\n-   update your details\n-   view your application status\n-   apply for a Bridging Visa (BV)\n-   withdraw your application.\n\nFollow these steps to import your application:\n\n1.  Create a new ImmiAccount or log into your existing ImmiAccount. Our website has instructions on how to use [ImmiAccount](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fapplying-online-or-on-paper\u002Fonline).\n2.  Once you log in, import your application by entering your:\n    -   application ID\n    -   date of birth\n    -   identity document number (Passport, ImmiCard or Titre de Voyage number).\n\nFor more information, see [Apply and Manage your application in ImmiAccount](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fapplying-online-or-on-paper\u002Fonline\u002Fapply-and-manage-your-application).\n\nYou can import any new and existing applications for this visa into ImmiAccount.\n\n#### Status updates\n\nWe can't provide you with updates on your application's progress within normal processing times. We will let you know if you need to provide anything further.\n\n#### Travel\n\nTell us if you want to travel outside Australia while we process your application. We need to know because you must be in Australia when we decide on your application.\n\nIf you leave Australia, make sure you have a valid visa to return.\n\nLearn about [visa expiry.](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fvisa-about-to-expire)\n\n#### Health exams\n\nWe will let you know if you need [health examinations](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fmeeting-our-requirements\u002Fhealth)\n\n#### Biometrics\n\nWe might ask for  (fingerprints and photo). We will let you know if you need to provide them.\n\n#### Send more information\n\nIf you did not include all necessary documents when you applied, provide them as soon as you can.\n\nWe might also ask you to provide more information.\n\nIf you have imported your application into ImmiAccount, to provide any additional documents upload them into ImmiAccount.\n\nIf you can’t use ImmiAccount attach them to a completed Other Family Visa Processing Centre [online form](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fdepartmental-forms\u002Fonline-forms\u002Fother-family-visa-processing-centre-form).\n\n#### Stay lawful\n\nMake sure you stay lawful by holding a valid visa while we process your application.\n\nWhen you applied for this visa, you were granted a bridging visa. If your current visa expires before we decide on your application, the bridging visa will start. You can stay in Australia on the bridging visa while we process your visa application.\n\nDo not cancel your current visa. If you do, you will:\n\n-   be staying in Australia unlawfully\n-   not be eligible for a bridging visa\n\nLearn more about [visa expiry](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fvisa-about-to-expire).\n\n#### Pay the second instalment\n\nPay the second instalment when we tell you to. We will send you an invoice for the instalment after you have met all other requirements for the visa.\n\nYou must pay the instalment or we can't grant the visa.\n\nWe might consider reducing your second instalment to nil if you can show us it is likely to cause you or the person you are caring for severe financial hardship.\n\nWe will not reduce the second instalment for anyone applying for the visa with you.\n\nSend us a request in writing. \n\n#### Mistakes on your application\n\nLet us know as soon as you can if you made a mistake on your application.\n\nComplete [Form 1023 Notification of incorrect answers](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F1023.pdf).\n\nIf you have imported your application into ImmiAccount, you can use it to upload the completed form.\n\nIf you can’t use ImmiAccount attach the completed form to a completed Other Family Visa Processing Centre [online form](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fdepartmental-forms\u002Fonline-forms\u002Fother-family-visa-processing-centre-form).\n\n#### Help with your application\n\nLet us know if you no longer want someone to:\n\n-   receive your correspondence - complete [Form 956A Appointment or withdrawal of an authorised recipient](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F956a.pdf)\n-   provide immigration advice - complete [Form 956 Appointment of a registered migration agent, legal practitioner or exempt person](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F956.pdf).\n\nIf you have imported your application into ImmiAccount, you can use it to upload the completed form.\n\nIf you can’t use ImmiAccount attach the completed form to a completed Other Family Visa Processing Centre [online form](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fdepartmental-forms\u002Fonline-forms\u002Fother-family-visa-processing-centre-form).\n\nFor more information see [Who can help you with your application](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fwho-can-help-with-your-application\u002Foverview).\n\n#### Tell us if things change\n\nThings you need to let us know about after you have applied include:\n\n-   changes to your phone number, address or passport\n-   changes to your marital or de facto status\n-   the birth of a child\n-   you want to withdraw your application\n-   if you have experienced domestic or family violence see [Family violence provisions](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fdomestic-family-violence-and-your-visa\u002Ffamily-violence-provisions).\n\nSee what to do if [your situation changes](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fchange-in-situation).\n\nStep 5\n\nVisa outcome\n\nYou must be in Australia when we decide on your application. We will let you know our decision in writing.\n\nWe will let you know:\n\n-   your visa grant number\n-   the date your visa starts\n-   your visa conditions\n\nKeep a copy of our decision.\n\nIf we refuse your visa we will let you know in writing. We will tell you:\n\n-   why we refused the visa\n-   whether you have a right to a review of the decision\n\nWe will not refund the application fee if we refuse your application.","69e1a26f403a1dad6f45930f",{"title":30,"content":31,"_id":32},"When you have this visa","[In Australia](#haveThisVisa-index-0)\n\n[Leaving Australia](#haveThisVisa-index-1)\n\n* * *\n\n## In Australia\n\n### What you must do on your visa\n\nYou and your family members must obey all Australian laws.\n\n### Tell us if things change\n\nSee what to do if [your situation changes](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fchange-in-situation).\n\n### What you can do on your visa\n\n**Check your visa conditions and expiry**\n\nSee your visa expiry, conditions and work and study entitlements in [VEVO](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Falready-have-a-visa\u002Fcheck-visa-details-and-conditions\u002F).\n\n### Access Australian Government benefits\n\nAs a newly arrived resident you might have to wait to access certain Australian Government payments and benefits. Learn more about newly arrived residents' waiting periods from [Services Australia](https:\u002F\u002Fwww.servicesaustralia.gov.au\u002Findividuals\u002Ftopics\u002Fnewly-arrived-residents-waiting-period\u002F30726).\n\n### Travel to and from Australia for 5 years\n\nYou can travel to and from Australia as many times as you want for 5 years from the date we grant this visa. This is as long as the travel facility on this visa remains valid.\n\nIf you want to travel after the initial 5-year travel facility:\n\n-   you will need to apply for and be granted a [Resident Return (RRV)](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fgetting-a-visa\u002Fvisa-listing\u002Fresident-return-visa-155-157) so that you can re-enter Australia as a permanent resident\n-   you might also want to consider Australian citizenship. If you become an Australian citizen, you don't require a visa to enter Australia. You will need to apply for an Australian passport and use it to leave and re-enter Australia. See more about eligibility requirements and current processing times for [Australian citizenship](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fcitizenship\u002Fbecome-a-citizen)\n\nTo see when your travel facility ends, use [VEVO](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Falready-have-a-visa\u002Fcheck-visa-details-and-conditions\u002F).\n\n#### New Zealand passport holders\n\nIf an immigration officer processes your clearance at our border, we recommend you tell them:\n\n-   you have a Carer visa (subclass 836)\n-   you do not want a [Special Category visa (subclass 444)](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fgetting-a-visa\u002Fvisa-listing\u002Fspecial-category-visa-subclass-444)\n\nIf you do not tell them, you might be granted the subclass 444 visa. Grant of a subclass 444 visa might affect your eligibility for Australian citizenship.\n\n### Prove you have a visa\n\nTo prove you have a visa and show your conditions to someone, use [VEVO](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Falready-have-a-visa\u002Fcheck-visa-details-and-conditions\u002F).\n\nYou can request your international movement records by completing [Form 1359 Request for international movement records](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fform-listing\u002Fforms\u002F1359.pdf).\n\n### Working\n\nWith this visa you become a permanent resident. This means you can work and study. You are protected by Australian workplace law. [See your workplace rights and entitlements](https:\u002F\u002Fwww.fairwork.gov.au\u002Fhow-we-will-help\u002Ftemplates-and-guides\u002Ffact-sheets\u002Frights-and-obligations\u002Fvisa-holders-and-migrant-workers-workplace-rights-and-entitlements).\n\n### Bring a family member\n\nAs an Australian permanent resident, you might be able to sponsor eligible family members to come to Australia.\n\nTo find a visa for your family member, [explore visa options](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fgetting-a-visa\u002Fvisa-finder).\n\n### Become an Australian citizen\n\nAfter a certain time, you might be eligible for Australian citizenship. Find out more about [becoming a citizen](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fcitizenship\u002Fbecome-a-citizen).\n\nFor citizenship purposes, your permanent residency starts on the day we grant the visa.\n\n## Leaving Australia\n\n### Before you leave \n\n**Check your travel documents**\n\nYou must have a valid passport or other travel document to leave Australia.\n\n**Ensure your Resident Return visa is still valid**\n\nSee when your visa expires in [VEVO](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Falready-have-a-visa\u002Fcheck-visa-details-and-conditions\u002F)\n\nSee what to do if [your visa has expired or is about to expire](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fvisas\u002Fvisa-about-to-expire)\n\n### At the border\n\n**Leaving the airport faster**\n\nWe have an automated process that uses facial recognition technology and your ePassport. You might be able to leave the airport faster if you use [SmartGate](https:\u002F\u002Fwww.abf.gov.au\u002Fsmartgates).\n\n### After you leave\n\n**Proving you have been to Australia**\n\nTo prove you have been to Australia, request your international movement records by completing the [Request for international movement records form](https:\u002F\u002Fimmi.homeaffairs.gov.au\u002Fhelp-support\u002Fdepartmental-forms\u002Fonline-forms\u002Frequest-international-movement-records).","69e1a26f403a1dad6f459310",0,[35,57,67,75],{"name":36,"slug":37,"city":38,"state":39,"services":40,"phone":53,"website":54,"stateSlug":55,"citySlug":56},"Australian Immigration Law Services","australian-immigration-law-services","Sydney","NSW",[41,42,43,44,45,46,47,48,49,50,51,52],"skilled-nominated-190","skilled-independent-189","skilled-work-regional-491","permanent-residence-skilled-regional-191","skilled-employer-sponsored-regional-494","skills-in-demand-482","employer-nomination-scheme-186","partner-820-801","student-500","temporary-graduate-485","global-talent-858","visitor-600","61280542537","https:\u002F\u002Faustraliavisa.com","new-south-wales","sydney",{"name":58,"slug":59,"city":60,"state":61,"services":62,"phone":63,"website":64,"stateSlug":65,"citySlug":66},"Immagine Australia Immigration Pty. Ltd.","immagine-australia-immigration-pty-ltd","MELBOURNE","VIC",[41,42,43,44,45,46,47,48,49,50,51,52],"61370202981","http:\u002F\u002Fwww.IMMagine-immigration.com","victoria","melbourne",{"name":68,"slug":69,"city":70,"state":61,"services":71,"phone":72,"website":73,"stateSlug":65,"citySlug":74},"Maison Chen Law Group","maison-chen-law-group","FITZROY",[41,42,43,44,45,46,47,48,49,50,51,52],"61370651628","https:\u002F\u002Fmaisonchenlaw.com.au","fitzroy",{"name":76,"slug":77,"city":78,"state":61,"services":79,"phone":80,"website":81,"stateSlug":65,"citySlug":66},"VISAENVOY","visaenvoy","Melbourne",[41,42,43,44,45,46,47,48,49,50,51,52],"61395217577","http:\u002F\u002Fvisaenvoy.com",1776407293934]